Turn customer signals into faster action
Bring feedback, bug reports, support requests, and leads into one shared inbox with screenshots and session context — then route them instantly to the right team.
One shared inbox for every team · Start simple and scale with workflows · Pricing that scales with you
Free plan available · No credit card required
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“The checkout flow is confusing...”
Bug fixed!
2 min ago
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Get Started FreeThree steps from signal to resolution
Every channel, every context, every follow-up — handled in one place.
Capture from everywhere
Embed a widget on your site, connect WhatsApp, Instagram, Facebook, email, or voice. Every channel feeds into the same inbox.
Context arrives automatically
Screenshots, browser info, session data, and customer profiles are attached to every submission. No manual tagging needed.
Route, respond, and close the loop
Triage with workflows, respond through the service desk, sync to Jira or Linear, and notify customers when resolved.
Capture, route, and resolve — all from one dashboard
Six capabilities that cover the full customer lifecycle
Visual feedback
Capture screenshots, annotations, and full session context with every submission. See what your customers see.
Lead capture
Convert visitors with contact forms, demo request popups, and newsletter signups — all embedded in your app.
Customer support
Threaded conversations, ticket pages, and help forms. Resolve issues without leaving the dashboard.
The checkout button isn't working
I can see the issue. Deploying a fix now!
Workflows
Route feedback, leads, and support requests into Kanban boards. Set intake rules. Automate triage.
Integrations and API
Two-way sync with Jira and Linear. Slack notifications. Full REST API and MCP access for AI agents.
Embeddable widget
Floating, inline, popup, embedded, or QR code. Five widget types, one line of code, fully customizable.
Built for every feedback scenario
See how teams use UserHero to solve real problems across different use cases
General Feedback Widget
Give users an always-visible floating button to share their thoughts anytime. Capture valuable feedback in context without interrupting their workflow.
Bug Report with Screenshot
Enable one-click screenshot capture with automatic browser and device info. See exactly what users see and reduce back-and-forth by 80%.
Feature Request Board
Centralize all feature requests with a dedicated feedback trigger. Prioritize ideas by frequency and close the loop with users when you ship.
Connects with the tools you already use
Route feedback to the right channel, capture signals from every surface, and keep your issue tracker in sync.
Slack
Get instant feedback alerts in your Slack channels.
Forward feedback to any email address automatically.
Webhooks
Send feedback data to any HTTP endpoint.
SMS
Get text message alerts for urgent feedback.
18+ integrations available today
View all integrationsStart capturing what your customers need
Set up in under 5 minutes. No credit card required.
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